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Professional Email Writing

Email Format: How to Do a Professional Email Format

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This article covers key parts of professional email format, including audience consideration, format guidelines, and appropriate closings. It also provides good choices for opening and closing an email, examples, and an infographic to help you visualize the format.

Email is vital for modern businesses. It is quick, inexpensive, and widely accessible, making it the main way companies share information and keep in touch. Learning how to format a professional email is essential for clear and effective communication.

How to Do A Professional Email Format

How to Do a Professional Email FormatPin
How to Do a Professional Email Format – Created by 7ESL

The one question that could change everything—Ask yourself this first

There is a format for professional emails. There are Do’s and Don’ts and other things to remember. But a lot of how a professional email should be formatted can be put under one heading—

Think about Your Audience

  • Is the person a supervisor or someone you want to work for? Keep the opening formal. No “Hey, How ya doin’?”
  • Are they likely to be busy? Put in a clear, concise subject line. Also, don’t be too wordy in the letter.
  • Are others likely to see the letter?

Professional Email Format Guideline

Ask Yourself: What is My Goal?

Before you begin, ask yourself—what do I want to happen? Do I want the person to whom I am writing to do something? If so, what do I want them to do?

An example: You have included a page of information with your email. You are writing to Mr. Brown. Tell Mr. Brown why you are sending the information. Tell him you need to have him look over the information because—(give a reason). Ask him to tell you his response and give him guidelines so he knows what you want to know. Give a date window when you would like to have Mr. Brown’s answer.

Keep it Compact

Get down what you want to say, then go back over your letter and take out what doesn’t need to be there. A long, wordy letter can make a busy person feel they just don’t have the time or energy to read it. Make sure you don’t ramble.

Check Your Email Manners

There is a certain type of etiquette that has developed with professional email. Before sending, make sure you are following it.

  • Don’t send a professional email to someone on their day off unless it is an emergency.
  • Don’t send a professional email to someone after their workday has ended unless it is an emergency.
  • Be polite in your email. “Please” “Thank you” “You’re welcome” and whatever other courtesies may come up.
  • Use proper and appropriate greetings and closings.

Remember, Think About the Person You are Sending the Email Format to

Who are they? How much authority do they have? Have you met before?

Proofread

Typographical and grammatical errors send a negative message right off the bat. Don’t let them get past you. If your spelling or grammar isn’t as good as you would like, ask a friend to read it for you. There are also free online grammar assists.

Remember: Follow Up

Many business people find hundreds of items in their email inbox every day. If you haven’t received an answer within a couple of days, the person might have missed your email or forgotten about it. Think about whether this is a situation that merits sending a reminder email. Just be sure to keep the tone light.

Closings to Your Email

You might be tempted to sign off without a closing. However, imagine being introduced to someone, saying, “Hello!” and introducing yourself. You talk for a couple of minutes with the other person, then turn and walk away. No “Goodbye“. No “Nice to meet you“. A little rude, wouldn’t you say? In the same way, a professional email needs a closing.

Good Choices to Open/Close A Professional Email

Openings

Closings

Example of A Professional Email Format

TO: Mr. Adrian Smith

SUBJECT: House Rental Contract

Dear Mr. Smith,

I am sending this email as a follow-up to our phone conversation yesterday, December 13, 2020.

As we agreed, I went by and viewed the property at 2122 S Garden Way. It’s a very nice property. I am still interested in renting it.

I would like to discuss with you:

  • The gutters—They need repair. Winter rains will be here soon. When were you planning on having the gutters repaired? I am willing to do it for a short-term reduction in rent.
  • The yard is quite large. Do you either provide a mower or is there a landscaper who comes in?

Would you be available to Zoom sometime this week?

Once we have settled these points, I am ready to sign the contract, pay move-in costs, and become your newest tenant!

Thank you for being so helpful.

Regards,

Harold Porter

B1 Knowledge Check · 5 questions

Email Format Practice Quiz (B1-B2)

1 / 5
Q1

Question 1: Read the following email opening: "Hey Mike, what's up? Just wanted to check if you got the report." What term best describes the problem with this opening in a professional email?

Question 1 options
The opening uses informal register, which means the language is too casual for professional correspondence. Words like "Hey" and "what's up" are inappropriate in a business email.
Q2

Question 2: Which of the following is a correctly formatted professional email subject line?

Question 2 options
"Meeting Request: Q3 Budget Review" is clear, concise, and tells the recipient exactly what the email is about. Good subject lines are specific and help busy professionals prioritize their inbox.
Q3

Question 3: You are emailing your manager to request time off. Which phrase best completes this sentence? "I am writing to ___ two days of leave next month."

Question 3 options
"respectfully request" is the most appropriate phrase for a professional email to a manager. It maintains a polite and formal tone, which is important when making a request to someone in authority.
Q4

Question 4: You are writing a follow-up email to a potential employer after a job interview. Which option is the most appropriate?

Question 4 options
A professional follow-up email should thank the interviewer, reference the specific meeting, and maintain a formal yet warm tone. Overly casual language, excessive enthusiasm, or demanding a response are all inappropriate in this context.
Q5

Question 5: It is always acceptable to send a professional email to a colleague late at night, as long as the content is polite.

Question 5 options
Professional email etiquette suggests avoiding sending emails outside of working hours unless it is an emergency. Even if the content is polite, sending emails late at night can be seen as disrespectful of a colleague's personal time.

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