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Email Format Quiz (Level B1-B2) - Writing Practice

15questions
7:30minutes
+16XP on pass

Review Email Format with 15 practice exercises at Level B1-B2. Each question comes with a detailed explanation to reinforce what you already know and fill in any gaps. Add this to your daily study routine — just 7 minutes to stay sharp.

Review the lesson first

⏱ You have 07:30 to answer 15 questions. The timer only starts when you click Begin.

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Questions 15
Q1  15
Q1 15

Question 1: Read the following email opening: "Hey Mike, what's up? Just wanted to check if you got the report." What term best describes the problem with this opening in a professional email?

Question 1 options
The opening uses informal register, which means the language is too casual for professional correspondence. Words like "Hey" and "what's up" are inappropriate in a business email.
Q2 15

Question 2: You are writing a professional email to a client you have never met. Which is the correct opening? "___ I am writing to inquire about your services."

Question 2 options
"Dear Ms. Johnson," is the most appropriate formal greeting for a professional email to someone you have not met. It uses a proper title and a comma after the name, following standard email format conventions.
Q3 15

Question 3: A professional email should always include a closing phrase such as "Regards" or "Sincerely" before the sender's name.

Question 3 options
Ending a professional email without a closing phrase is considered impolite, similar to walking away from a conversation without saying goodbye. A proper closing is an essential part of email etiquette.
Q4 15

Question 4: Which of the following is a correctly formatted professional email subject line?

Question 4 options
"Meeting Request: Q3 Budget Review" is clear, concise, and tells the recipient exactly what the email is about. Good subject lines are specific and help busy professionals prioritize their inbox.
Q5 15

Question 5: Match each email element to its correct description.

Question 5 options
Subject line
Greeting
Body
Closing
The opening that addresses the recipient
A brief summary of the email's purpose
A polite phrase before the signature
The main message with key details

Select an item on the left, then tap its match on the right.

Each part of a professional email has a specific function: the subject line summarizes the purpose, the greeting addresses the reader, the body conveys the message, and the closing ends the email politely.
Q6 15

Question 6: Which of the following professional emails contains a formatting error?

Question 6 options
The email that begins with "Dear Mr. Taylor" and ends with "Cheers, bro" has a register inconsistency. Mixing a formal greeting with a very informal closing is a common formatting error in professional emails.
Q7 15

Question 7: You are emailing your manager to request time off. Which phrase best completes this sentence? "I am writing to ___ two days of leave next month."

Question 7 options
"respectfully request" is the most appropriate phrase for a professional email to a manager. It maintains a polite and formal tone, which is important when making a request to someone in authority.
Q8 15

Question 8: The following email closing contains an error: "Thank you for your time. I look forward to hearing from you. Best Regard, Maria Lopez." Which option correctly fixes the error?

Question 8 options
The correct closing is "Best Regards" (plural). "Best Regard" is a common spelling or grammar mistake in professional email closings. The standard phrase always uses the plural form.
Q9 15

Question 9: Arrange the parts of a professional email in the correct order:

Question 9 options
  • James Mitchell
  • Dear Ms. Carter,
  • Kind Regards,
  • Subject: Invoice for November Services
  • Please find attached the invoice for services provided in November. Let me know if you have any questions.

Drag items or use arrows to arrange them in the correct order.

A professional email follows a standard structure: the subject line comes first, followed by the greeting, then the body with the main message, and finally the closing with the sender's name.
Q10 15

Question 10: You are writing a follow-up email to a potential employer after a job interview. Which option is the most appropriate?

Question 10 options
A professional follow-up email should thank the interviewer, reference the specific meeting, and maintain a formal yet warm tone. Overly casual language, excessive enthusiasm, or demanding a response are all inappropriate in this context.
Q11 15

Question 11: What is the difference between using "Dear Mr. Watson" and "Hello Mr. Watson" in a professional email?

Question 11 options
"Dear" is the most traditional and formal way to open a professional email, while "Hello" is slightly less formal but still appropriate for professional settings. Both are acceptable, but "Dear" signals a higher level of formality.
Q12 15

Question 12: You need to email a university professor to request an extension on an assignment. Which version uses the most appropriate register?

Question 12 options
When writing to a professor, you should use a formal and respectful tone. Addressing them by title, stating the purpose clearly, and using polite language such as "I would be grateful" demonstrate the correct register for this professional situation.
Q13 15

Question 13: It is always acceptable to send a professional email to a colleague late at night, as long as the content is polite.

Question 13 options
Professional email etiquette suggests avoiding sending emails outside of working hours unless it is an emergency. Even if the content is polite, sending emails late at night can be seen as disrespectful of a colleague's personal time.
Q14 15

Question 14: Why is it important to include a clear and concise subject line in a professional email?

Question 14 options
A clear subject line helps busy recipients quickly understand the purpose of the email and prioritize their reading. Many professionals receive hundreds of emails daily, so a vague or missing subject line may cause the email to be overlooked.
Q15 15

Question 15: Which is the best revision of this weak email sentence? Original: "I wanted to like maybe ask you about the meeting thing that happened and if we could possibly talk about it sometime soon or whatever."

Question 15 options
The improved version removes unnecessary filler words such as "like," "maybe," "thing," and "or whatever." Professional emails should be direct and concise, stating the purpose clearly without rambling.

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