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How To End An Email Writing Exercises: Level B1-B2 (with Answers)

15questions
7:30minutes
+16XP on pass

How well do you really know How To End An Email? Find out with 15 exercises designed for B1-B2 learners. Instant scoring shows exactly where you stand, and detailed explanations turn every mistake into a learning moment. Retake any time to measure your improvement.

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⏱ You have 07:30 to answer 15 questions. The timer only starts when you click Begin.

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Questions 15
Q1  15
Q1 15

Question 1: Read the following email ending: "Best regards, Sarah Thompson, Marketing Director, Greenfield Inc." What writing concept does this example demonstrate?

Question 1 options
This is an example of a professional email sign-off (or closing). It includes a formal closer ('Best regards'), the sender's full name, job title, and company name — all standard elements of a professional email ending.
Q2 15

Question 2: You are writing a formal email to a potential employer. Choose the correct closing: "I have attached my CV for your review. ___ James Porter"

Question 2 options
"Yours sincerely," is the most appropriate professional closer when writing to a potential employer. "Cya," and "Later," are far too informal for professional correspondence. "Lots of love," is inappropriate in a business context.
Q3 15

Question 3: Every professional email should include a closing phrase (such as 'Regards' or 'Sincerely') before the sender's name.

Question 3 options
This is true. Ending an email without a closing phrase is considered unprofessional, similar to walking away from a conversation without saying goodbye. A closer leaves a positive final impression.
Q4 15

Question 4: Which of the following email endings correctly demonstrates a professional sign-off?

Question 4 options
"With appreciation, David Chen" uses a professional closing phrase followed by a comma and the sender's full name. "Bye bye! David Chen" uses an inappropriate casual closer for professional writing. "Thx, Dave" is too informal and uses an abbreviation. "Sincerely David Chen" lacks the required comma after the closer.
Q5 15

Question 5: Match each email closing type to its correct description.

Question 5 options
Professional closer
Casual closer
Contact details
Email signature
Suitable for friends and close colleagues
A block of information below the closer
Name, phone number, company, and title
Suitable for employers and clients

Select an item on the left, then tap its match on the right.

Professional closers like 'Sincerely' suit formal emails. Casual closers like 'Cheers' suit friends. Contact details provide ways to reach the sender. A sign-off line is the final phrase before the sender's name.
Q6 15

Question 6: Which of the following professional emails contains an error in its closing?

Question 6 options
"Love, Michael Ross" is inappropriate for a professional email to a hiring manager. The word "Love" is a personal closer that should never be used in business correspondence. The other options all use appropriate professional closers.
Q7 15

Question 7: You are concluding a professional email to a client you have worked with for several months. Which closing ___ best suited to this context?

Question 7 options
"Kind regards," strikes the right balance — it is professional yet warm, appropriate for an established business relationship. "To whom it may concern," is a greeting, not a closing. "Yours faithfully," is typically used when the recipient's name is unknown. "See ya," is far too casual for client communication.
Q8 15

Question 8: The following email ending contains an error: "Thank you for considering my application. Sincerly, Rebecca Lane." Which option correctly fixes the error?

Question 8 options
The word "Sincerly" is a misspelling of "Sincerely." The correct spelling includes an 'e' before the 'ly.' The other options either keep the original misspelling or introduce new errors such as removing the comma or misspelling the word differently.
Q9 15

Question 9: Arrange the parts of a professional email ending in the correct order:

Question 9 options

    Drag items or use arrows to arrange them in the correct order.

    {""content"": ""Full name (e.g.
    Q10 15

    Question 10: You are writing an email to a university professor you have never met to ask about a research opportunity. Which closing is most appropriate?

    Question 10 options
    "Sincerely, Robert Kim" is the most appropriate closing for a formal email to a professor you have never met. "Cheers, Rob" is too informal. "Thanks a bunch!!" uses excessive punctuation and casual language. Ending with no closer at all is unprofessional.
    Q11 15

    Question 11: What is the key difference between using "Yours sincerely" and "Yours faithfully" to close a formal email?

    Question 11 options
    In formal correspondence, "Yours sincerely" is used when you know the recipient's name (e.g., "Dear Mr. Blake"), while "Yours faithfully" is used when the recipient's name is unknown (e.g., "Dear Sir or Madam"). This is a standard convention in formal British English writing.
    Q12 15

    Question 12: Which version is most appropriate for ending a formal complaint email to a company's customer service department?

    Question 12 options
    "I look forward to your prompt response. Yours faithfully, Mark Anderson" uses the correct formal register for a complaint to an unknown recipient. It is direct, polite, and professional. The other options are either too casual, too aggressive, or use inappropriate closers for formal correspondence.
    Q13 15

    Question 13: Using a casual email closer such as "Cheers" is always inappropriate, regardless of who you are writing to.

    Question 13 options
    This is false. The appropriate email closer depends on your relationship with the recipient. While "Cheers" is unsuitable for formal business emails to unknown recipients, it can be perfectly appropriate when emailing a close colleague or friend.
    Q14 15

    Question 14: Why is including a professional email closer important before your name?

    Question 14 options
    A professional closer creates a positive final impression, much like saying goodbye politely at the end of a face-to-face conversation. It signals professionalism and courtesy. It does not serve legal purposes, shorten the email, or replace the subject line.
    Q15 15

    Question 15: The following email ending is weak and awkward: "So yeah, that's basically everything I wanted to say. Ok bye, Jennifer." Which option is the best improvement for a professional email?

    Question 15 options
    "Thank you for your time and consideration. Kind regards, Jennifer" is the best improvement because it replaces the vague, casual language with a clear, professional closing sentence and an appropriate formal closer followed by a comma and the sender's name.

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