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Business & Workplace Writing · W8–W14

Business & Workplace Writing Practice

The everyday writing of work β€” emails, updates, reports and proposals β€” one part at a time.

  • 38 lessons
  • W8–W14 levels
  • Free to try
W5–W8 Β· Everyday writers
W9–W15 Β· Advanced writers

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About Business writing practice

Most writing at work is short and practical: a message to a colleague, an email to a customer, a meeting invitation, a follow-up with action points, a progress update or a short report. What makes it work is a clear purpose in the first line, the right tone for the reader and one point per paragraph.

The lessons below build each text part by part. You start with the subject line and purpose, add the main point with a reason, then the request or next step, and finish with a close that fits the reader. The lessons move from short messages at elementary level to proposals, minutes and cover letters at advanced level.

Every lesson ends with the whole text at a realistic length, then offers three more ways to write it: a new situation, a different reader or channel, and a longer version.

What you practise

  • W8 · A2+Time connectors Β· 3–5 sentence paragraphs Β· topic sentences
  • W9 · B1Passive voice Β· conditionals 1–2 Β· however / although
  • W10 · B1+Reported speech Β· participles Β· paragraph cohesion
  • W11 · B2Essay structure Β· thesis Β· evidence Β· style
  • W12 · B2+Concision Β· academic tone Β· IELTS / Cambridge tasks
  • W13 · C1Perfect and continuous aspect Β· conditionals 3 & mixed Β· reduced relative clauses
  • W14 · C1Nominalisation Β· cleft sentences Β· inversion Β· semicolons and colons

Lessons include β€œA Quick Message to a Colleague”, β€œI Am Out of the Office”, β€œAsking a Supplier for Information” and 35 more.

All Business lessons

More practice for work writing 23 lessons

  1. Job Application Email: Sending Your CV for a Part-Time JobEmails & lettersW9A teenager types an email on a laptop at the kitchen table, with a printed one-page CV beside him and a blank card pinned to the board behind.
  2. TOEIC Writing: Respond to a Written Request (Customer Query)Emails & lettersW9A customer service worker wearing a headset reads an email at her desk. Behind a glass wall is an empty meeting room with a projector and a blank screen.
  3. TOEIC Writing: Respond to a Written Request (Delivery Delay)Emails & lettersW9A customer service worker with a headset types a reply at her desk, while behind the glass a machine prints blue T-shirts next to closed boxes.
  4. TOEIC Writing: Respond to a Written Request (Event Help)Emails & lettersW9Two colleagues decorate a meeting room: one hangs a string of paper flags, and the other spreads a white cloth on the table among plain balloons.
  5. TOEIC Writing: Respond to a Written Request (Supplier Email)Emails & lettersW9An office manager types an email on a laptop. Next to him on the desk is a lunch menu with only pictures of food.
  6. Email Asking for Time Off: Dates, Reason and CoverEmails & lettersW9An office desk with a laptop open on an email, a mug and a small plant; on the wall, a calendar has three days next to each other circled in red.
  7. How to Write a Cover Letter With No ExperienceEmails & lettersW10A student types a letter on a laptop with a blank yellow sticky note on the screen, a folded school newspaper on the desk and an orange volunteer T-shirt with a paw print on the chair.
  8. Thank-You Email After an Interview: Short and SpecificEmails & lettersW10In the reception area of a sports centre, a young candidate shakes hands with a female manager holding a clipboard; behind them are a climbing wall and a poster of children playing football.
  9. Deadline Reminder Email: Polite, Clear and FriendlyEmails & lettersW10An office desk with a laptop open on an email, a pile of paper invoices, a yellow sticky note with a tick and a desk clock showing five o'clock.
  10. Meeting Agenda: Format and the Email That Sends ItSentences & paragraphsW10An empty meeting room with a round table and five chairs; an agenda lies at each place, with a jug of water in the middle.
  11. Email Introducing a New Colleague to the TeamEmails & lettersW10In an open-plan office, a new colleague with a laptop bag stands by an empty desk with a welcome card and a small plant, while three coworkers wave hello.
  12. A Damaged BookcaseEmails & lettersW11A man kneels by a new white bookcase with five shelves. Two shelves are cracked and the back panel is badly scratched.
  13. Email Accepting a Job Offer: Confirm the DetailsEmails & lettersW11A smiling young woman on a sofa reads a job offer on a tablet; on the wall behind her, a calendar has one day circled in red.
  14. CV Profile Summary: How to Write a RΓ©sumΓ© ProfileDescriptionsW11A printed one-page CV on a wooden desk, with the top section highlighted in yellow and four bullet points below it, next to a pen and a cup of tea.
  15. How to Ask for a Reference by EmailEmails & lettersW11A young woman writes an email on a laptop in a library, with a job advert circled in red beside her; on the shelf is a photo of a teacher reading picture books with children.
  16. Product Description Writing: Features to BenefitsDescriptionsW11At night, a slim silver lamp with a folding arm shines warm light on an open notebook; a short charging cable lies coiled nearby, and a second lamp lies folded flat beside a backpack.
  17. How to Write a Memo: Announcing a Policy ChangeReports, reviews & articlesW11An office noticeboard with a printed memo pinned in the middle, a wall clock above it showing half past seven and two coffee mugs on a shelf below.
  18. How to Write a Work Procedure (SOP): Step by StepInstructions & processesW11A clothes shop counter with a till, a folded blue jumper next to a receipt and an open returns log with a pen; a cardboard box stands behind the counter.
  19. How to Write an About Section for a Professional ProfileDescriptionsW12A laptop shows an online profile page with an empty photo circle and a large empty box, next to a notebook with three handwritten bullet points.
  20. Email Declining a Job Offer PolitelyEmails & lettersW12A man sits at a desk holding a pen over two printed letters side by side, one with a green sticky note with a tick, and a laptop open on a new email.
  21. How to Write a Press Release: Lead, Quote, BoilerplateReports, reviews & articlesW12On a sunny beach, volunteers in yellow gloves fill white sacks with litter, a child working next to an adult; a harbour wall and moored boats are behind, and a table holds spare gloves and pickers.
  22. How to Say No Politely at Work: Decline and OfferEmails & lettersW12A man works at a laptop next to a thick printed report with coloured tabs, a cup of tea and a desk calendar with one day circled in red.
  23. Negotiation Email: Asking a Supplier for Better TermsEmails & lettersW13A cafΓ© counter with sacks of coffee beans behind, a laptop, a printed price list and a cup of coffee.

More ways to practise

Business writing: questions

What level do I need for business writing?

The first lessons (short messages and out-of-office replies) suit elementary learners. Reports, proposals and cover letters are upper-intermediate to advanced.

Are the companies in the lessons real?

No. Every company, product and person is invented, so you can focus on the writing.

Can I use these emails at work?

Yes. The lessons train patterns you can reuse: clear subject lines, polite requests, action points with owners and dates, and diplomatic ways to say no.

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